Telephone: 903-665-2461
Director of Technology – Jay Patrick – rjpatrick@jeffersonisd.org, ext. 3507
IT Technician – John Attaway – jdattaway@jeffersonisd.org, ext. 3435
IT Technician – Gregory Ingraham – gdingraham@jeffersonisd.org, ext. 3430
IT Technician – Jimmy Phillips – vjphillips@jeffersonisd.org, ext. 3429
Category 2 Questions and Answers
How many years of licensing / support should be included in the proposal?
What is the anticipated maximum amount of internet & internal traffic that will traverse the firewall over its lifecycle? Please take into account both the Upload & Download
Will the solution be used to inspect malware hidden within SSL traffic (yes/no/future possibility)?
What is the anticipated maximum number of concurrent IP connections? Understanding the concurrent user count can help us ballpark the connection counts if they are unknown.
Is the district in need of a Web Content Filter to be included with the solution? Please note that this portion of the solution is not E-rate eligible.
Will the district allow to us to provide separate pricing for additional non-E-rate eligible options?
Are Remote or Onsite installation services required (remote may be less expensive)?
If SSL Inspection services are needed, will the configuration need to occur at the time of installation or will it be enabled in the future?
Is there a need to configure Web Content Filtering services on the firewall? Please note that this portion if the installation may not be E-rate eligible.
What is the expected bandwidth?
What is the student count?
How long of licenses are you looking for? 1,3,5 years
For Firewall services will you be Filtering, port access/denial, user group identification/authentication, load balancing?
What kind of support for maintenance are you looking for remote or onsite? If onsite what is max hours per week/month not to exceed?